Our carpet is in, and it looks stunning. I do want to say a couple of things to let your potential customer know what kind of shop you operate.
First, I am aware you don’t need to discount anything, with the growth explosion in Austin. You discounted very nicely with us, and provided us with, far and away, the best installed/square foot price. None of four other shops even came CLOSE.
You remembered our names each time we came in your shop, and Rue and I thought that was AMAZING. We really appreciate the personalized service, and you guys were so patient when we changed carpet styles THREE TIMES before deciding on the final product.
You said the installation team was good. THEY WERE SUPERB!! They were here on time, and, so trustworthy we gave them our house key to come and go. They worked ungodly hours to have the carpet installed in a day and a half, which I think is a Herculean task. They moved, without complaining, approximately ten thousand pounds of furniture to install this carpet, and EVERYTING WAS MOVED BACK INTO PLACE BY THEM, WITH NO SCRATCHES ON THE DOOR JAMS, even with only ¼ inch clearance in several rooms. I don’t think I have ever had a smoother business transition ever. I want to tell you how much we appreciate your working with us, and I’m going to do what I can to recommend you to anyone who tells me they’re remodeling.
HAVE AN EXCELLENT YEAR. YOU HEARTILY DESERVE IT
Dustin and Matty,
We shopped this job around for quite a while, but it wasn’t until we stopped by Carpet Stop and met Dustin, that we knew we were talking to the right company and people.
The flooring looks fantastic and awesome.
Pedro and Tony, the installers, were top notch, best of the best, they knocked the job out of the park. They were courteous, professional and cleaned up all the materials and debris from the job site.
In my work I’ve seen and been a part of many floor installations and repair amendments, so I can safely tell you the work that was done for our personal residence was premium and professional. For that, I thank you.
Forward to me via attachment or snail mail flyers promoting Carpet Stop. We include flyers for services in our “front end” folder upon first meeting clients and your firm should be in there. No other flooring companies will be included.
Bottom line is, your company was far and away better than any other we interviewed. I want to promote your business and spread the joy.
Thank you very much!
Uprooting and relocating to a new home in a new area is unsettling if not traumatic. Adding an unattended major reflooring job to the mix is downright frightening!
So when we finally arrived to find the result looking spectacular we were elated!
Please thank Brian for his professional attention to every detail, and Jose Cruz for his craftsmanship, making this part of our transition a delightful surprise.
We will be pleased to recommend Carpet Stop to anyone.
Thank you for the gorgeous rugs! We are so happy with them. We’ll definitely keep recommending you to our friends!
Thank you for helping me with my tile and carpet choices. All of you have made this experience so easy and affordable. I can’t tell you how long I have wanted new carpet and now it’s going to happen.